Once your order is placed, we process it within 1-2 business days. From there, shipping times depend on your selected method. Standard shipping typically takes 5-7 business days, while express delivery arrives usually with in 2-3 business days.

If you’re ordering internationally, please allow 7-14 business days. You’ll receive a tracking number once your order is on its way. H*Mc Jewels is not responible for any delays by the carried

We want you to love your jewelry, and if you’re not completely satisfied, we’ve got you covered. You can return or exchange your item within 14 days of delivery, provided it’s in its original condition and packaging. However, personalized or custom-made pieces are final sale.

To start a return, visit our Returns Portal. Please note that the customer is responsible for return shipping cost. Please do not ship items back without a return approval code.

Yes! Our jewelry is designed for comfort and is made with hypoallergenic, nickel-free, and lead-free materials.

Whether you’re wearing sterling silver, gold fill or vermeil pieces, you can feel confident knowing they are gentle on sensitive skin. If you have specific metal sensitivities, feel free to contact us—we’d be happy to recommend the best options for you!

Yes! When you really love your jewelry you wear it often and even with great care after time your jewelry needs a refresh. Our expert artisans can restring and knot your precious gem stones and pearls with precision. Please email us with your request and a picture of the item and we will let you know how we can help.

• To keep your jewelry looking its best, store each piece separately in a soft pouch or lined box to prevent scratches and tangling, and avoid exposure to water, perfume, cosmetics, and household chemicals, which can dull finishes and pit precious metal over time. Put your jewelry on after getting dressed and remove it before showering, swimming, exercising, or sleeping.
• Clean pieces gently with a soft, dry cloth after wearing to remove oils and residue, and for deeper cleaning, use mild soapy water only if the material allows it, then dry thoroughly. Proper care and mindful handling will help preserve shine, color, and structure for years to come.